// Systems Support Engineer · Salt Lake City, UT

Noal
Tessman.

IT professional with 5+ years diagnosing complex systems, wrangling Linux machines, building automation scripts, and keeping infrastructure running — from Google-scale data centers to lean startup environments. Currently growing toward Linux+ certification.

My experience Get in touch

5+ Years in IT

4 Companies

4+ Certifications

// 01 — experience

Where I've worked

LVT Oct 2023 – Present

Technical Support Engineer 2

Diagnose networking and connectivity issues on Linux machines connected to cellular networks.
Triage and route complex support tickets to the correct escalation team for timely resolution.
Optimize network, hardware, and software troubleshooting workflows to improve team efficiency.

Linux Cellular Networks Troubleshooting Ticketing Systems

Google Jan 2023 – Oct 2023

Data Center Technician II

Performed maintenance on Google Cloud servers across multiple sites, traveling between facilities as needed.
Diagnosed and resolved server issues using systematic troubleshooting techniques and correct hardware replacements.
Managed fiber line infrastructure — installation, maintenance, and decommissioning.
Collaborated cross-functionally with Googlers to complete critical infrastructure projects.

Google Cloud Server Hardware Fiber Infrastructure Data Center Ops

UtahRealEstate.com Jan 2021 – Nov 2022

Junior Systems Administrator

Monitored website and API uptime with Datadog, configuring SMS alerts for production outages.
Developed and maintained Ansible scripts to automate and standardize system configurations.
Managed hardware and software needs for local and remote employees.
Hardened office security by implementing multi-factor VPN authentication and manual VPN configs.

Ansible Datadog VPN / MFA SysAdmin Ticketing

eReplacementParts.com Jan 2019 – Apr 2020

Technical Support / Jr. Systems Administrator

Provided technical support for Windows and Linux systems, handling software and security issues.
Built PowerShell scripts to automate imaging and deployment of warehouse systems.
Delivered IT security training to employees across the organization.

PowerShell Windows Linux Security Training Imaging

// 02 — skills

What I work with

[SYS]

Systems & OS

Linux (daily driver), Windows 98–11, macOS. Comfortable at the command line across all major distributions.

[NET]

Networking

Network troubleshooting, cellular connectivity, VPN configuration, MFA setup, fiber infrastructure management.

[AUT]

Automation & Scripting

Ansible playbooks for config management. PowerShell for Windows imaging and deployment. Python scripting.

[OBS]

Monitoring & Observability

Datadog for production monitoring and alerting. Uptime tracking, API health checks, incident notification pipelines.

[CLD]

Cloud & Infrastructure

AWS (Certified Cloud Practitioner), Azure, Google Cloud. Active Directory, Group Policy, Office 365 administration.

[DEV]

Development

JavaScript, React, Node.js, Python, Ruby, SQL, R. REST APIs. Web dev background from V School certification.

// 03 — education & certifications

Credentials

Amazon Web Services AWS Cloud Practitioner 2022

Google Data Analytics Professional Certificate 2023

Google Project Management Professional Certificate 2023

V School Web Development Program 2018

// 04 — contact

Let's connect

Email Noal900@gmail.com Location Salt Lake City, Utah LinkedIn noal-t-1b602aaa GitHub noaltessman

NoalTessman.